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Customers encouraged to update to the latest version of Middleware
Starting March 1st 2017, free technical support for Middleware will be limited to the 2 latest releases (the current version and the previous one).
Middleware versions 5.1 and up include support for third party set-top boxes and branded applications for mobile platforms and smart TVs; video advertisement support; PIP; advanced parental controls; and a new user interface.
We strongly recommend service providers to process updates to the most recent versions of Middleware, and are happy to help with the transition.
The latest version of Middleware can be downloaded at https://www.infomir.eu/eng/solutions/ministra-tv-platform/
Free technical support is available during our office hours, on a first-come, first-serve basis.
In addition, 24/7 technical support with a service level agreement (SLA) and per-event installation and configuration paid services are now available upon request.
Please e-mail magicsolution@infomir.com to receive a quote.
Sincerely,
Middleware Рroduct manager
Alexander Sazhienko
